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← ISO42001 syllabus chapters

Academy learning group 3 · Academy module (not an ISO clause) M06 · Chapter 6 of 8

Manage AI suppliers and shared responsibilities

About 6 minutes · ISO/IEC 42001:2023

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Picture the topic

Remember this: A supplier’s capability claim is not your operating acceptance decision.

ISO42001 · M06Layered architecture
Layered architectureComplementary protection layers are shown in perspective. A layer is not proof of complete protection or a universal product boundary. Agreement: Define intended use duties and change expectations. Assurance: Evaluate relevant evidence and limitations. Operation: Maintain customer-owned controls and exit readinessAgreement01Assurance02Operation03
Complementary protection layers are shown in perspective. A layer is not proof of complete protection or a universal product boundary.
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Explore the anchors

Define intended use duties and change expectations.

Concept matching activity

Match this task or description to its concept:

Evaluate relevant evidence and limitations.

Choose a concept before checking the explanation.

A quick way to study this topic
  1. Hide the explanation and redraw these three anchors from memory.
  2. Explain the difference between the anchors in your own words.
  3. Apply the distinction to the worked example below. Check the full lesson for assumptions and exceptions.
  4. Recall it again tomorrow, then after a few days. A memory hint is a retrieval cue, not a replacement for understanding.

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What this chapter explains

Concepts and distinctions

AI supply chains can include model providers, data suppliers, integration platforms and downstream users. Define responsibilities for intended use, data handling, evaluation information, incident coordination, changes and support. The organization may have limited visibility into a supplier’s internals, so assurance should identify what is known, what is contractually available and what remains uncertain.

A supplier’s certification or test report has a scope and period. It does not automatically approve the customer’s prompt configuration, connected tools, data choices or consequential use. Shared responsibilities should be explicit enough that important work does not fall between parties. Consider what happens when a service changes, becomes unavailable or no longer meets the intended conditions.

Apply the process and collect evidence

Perform proportionate due diligence and document the acceptance decision. Test customer-controlled configuration and integration boundaries, maintain notification routes, and review significant provider changes. Plan data export, replacement and access removal before an urgent exit is required. Do not infer rights to confidential supplier data merely because the organization wants stronger evidence.

Supplier evidence, communication and audit procedures

Outsourcing a model does not remove the organization’s responsibility for its intended use and management-system commitments. Establish which supplier evidence is accessible, its scope and date, what changes are communicated, and how unresolved gaps are handled. A supplier certificate for a different service or excluded location cannot establish conformity of the current deployment. Document dependencies and limitations instead of assuming a contract transfers every obligation.

Use controlled procedures for interviews, record requests, tests and communication. Explain a potential finding against its criterion, invite factual corrections and record disagreement respectfully. Do not disclose one supplier’s confidential records to another. A remote audit may need secure screen sharing, limited-access exports and follow-up observation. If essential evidence cannot be obtained, report the limitation and its effect on conclusions; do not convert missing visibility into a positive assurance statement.

Compare the mechanisms
ConceptWhat to remember
AgreementDefine intended use duties and change expectations
AssuranceEvaluate relevant evidence and limitations
OperationMaintain customer-owned controls and exit readiness

Worked example

A model-service vendor changes versions automatically. The contract says little about notification, while the customer relies on stable output characteristics for a business workflow. Assess the dependency, negotiate or configure suitable change visibility where possible, and define customer monitoring and revalidation triggers. Record any accepted limitations and consider alternatives if required assurance cannot be obtained.

Check your understanding

What does a supplier’s certification fail to establish automatically?

Show explanation

That the customer’s particular integration configuration and use are appropriate. A supplier’s assurance scope does not encompass every customer-specific decision.

Source and study boundary

Official standard overview. The reference identifies the topic being taught. Explanations and examples are original academy material; a topic link does not establish independent approval or sufficient exam mastery.